Refund policy
Now shop hassle-free. We are facilitating size exchange on our 'Shirts, Hoodies, Pants & Jeans (MRP Less than Rs.20,000/-)' if you have any size-related concerns with the product.
Moreover, please do refer size charts (of ready product measurements) for confirmation on sizes. For personalized guidance on sizing, our team is available on shop@huemn.in.
Please note - You have to pay Rs.500/- as minimal courier charges for the same.
If your return is accepted, We will arrange a return pickup as soon as possible. Simultaneously we will dispatch your exchange product as per its availability or crafting timelines.
To start a return, you can contact us at shop@huemn.in with relevant imagery and information of your order and we will process an exchange immediately.
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange; or we will assume that you received the product in good condition and have accepted it.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please refer sizing charts for product sizing as many HUEMN products are oversized and androgynous. Exchanges on size will not be facilitated once ordered.
You can always contact us for more information or sizing enquiries on at shop@huemn.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item So that we can evaluate the issue and make it right.
Please note - If you received any damaged products from our end, we will do only product exchange or issue a credit note as per our policy. We don't offer any refunds.
We cannot accept returns on sale items or gift cards.
Shipping Policy
Once your order is placed by you, you will get an email confirmation from us with your order number and details of your buy. When the product is picked up by our delivery partners, the tracking details will be shared with you so you are updated on the delivery status.
Products have different delivery time (stated on product page) We process orders as soon as they are received and endeavor to deliver asap.
If there are any reasons for us not being able to process your order, or any unforeseen delays, we will get in touch and keep you informed or refund you accordingly in store credit.
Shipping Pan India is free for you and on us.
There is a flat shipping fee attached to all international deliveries that can be viewed at the time of placing the order and in all order related emails. This charge shall not be refunded if an item is returned. Title and risk of loss for all products ordered by you shall pass on to you upon shipment to the shipping carrier.
If you have any questions pertaining to your order, please get in touch by email at shop@huemn.in with your order number.