We hope most of your queries should solve here.
Who are you, HUEMN?
HUEMN is an award winning ready-to-wear, unisex fashion brand that is homegrown in India and retails select lines in Asia, Europe and the Americas.
HUEMN garments are unisex; incorporating handcraft techniques unique to the brand, in contemporary shapes and exciting fabrics.
We like to say HUEMN is ‘Imagined by designers, crafted by artists’
Do HUEMN facilitate COD on their products?
For the T-shirt :- We are facilitating COD on our T-shirts all over India with Rs.500/- as a cash collection charge other than product value. Our sales team will book your order from their end. You can reach out to them at #9650491253 for the booking of your order.
For the Handcrafted Products:- We are facilitating COD on our handcrafted products all over the NCR reason. The way of COD works on our handcrafted products is - First we will send our runner for the cash collection. Once we received the cash. Our sales team will book your order from their end. You will get the order details once your order will be booked.
Please note:- all COD orders have Rs. 500/- as a cash collection fee.
Do HUEMN facilitate Cash Deposit/Bank Transfer orders on their products?
You can deposit the cash in our bank account and share the cash deposit slip with our sales team at #9650491253. Once we will received the payment in our bank account. Then our sales team will book your order from their end. You will receive the order confirmation mail on your e-mail ID.
Please Note:- We don't charge any extra amount for bank transfers. You just deposit the money in our bank account as per the product value.
Our Bank Account Details are Given Below:-
- Bank Name - Bank of India
- Name - STUDIO7
- A/c No. - 600530110000056
- IFSC Code - BKID0006005
Do I need an account to place an order?
No, all you need is an email address.
We recommend that you register your account with us to start adding pieces to your cart so we can guide you along the way, but you can also place and track orders as a guest and sign up at a time that suits you.
Will my personal details stay safe?
Where can I find size & fit advice?
Click on ‘Size Chart’ on the product page of the item you like, to view our conversion chart. You can also contact as firstname.lastname@example.org for personalized assistance.
How do I care for my HUEMN?
We use a wide variety of fabrics and techniques and intend for you to keep your HUEMN products for many years and enjoy wearing it over and over. We work with very premium pure fabrics; and wash care related details are on each product page specific to the product.
For detailed enquiries- do hit us up and we’d be happy to help.
When will I receive my order?
We have two distinct product timelines. The 'ready-to-ship' products (such as the T-shirts) are dispatched within 2-4 days; and ‘handcrafted’ items take a bit longer depending on the product, usually 7-12 days. Delivery information is on every product page.
Once our courier partner dispatches the product, delivery time varies depending on your location. Delivery Pan-India is free and takes 1-3 days and international deliveries 4-7 days. You will receive tracking information as soon as your package is dispatched by us.
Some countries levy taxes or customs fees when goods are imported in. These charges will be relayed to you by your country courier officials at the point of entry of the package and must be paid before you can receive your package. In these cases, all applicable clearances fees are the responsibility of the customer.
If you have any special requests regarding delivery, do write us at email@example.com with your order number and we will try our best to accommodate your request.
Can I cancel my HUEMN order or make changes to it?
Once the order is placed at our e-shop that can't be canceled or refunded. Cancellation of orders is at the sole discretion of HUEMN depending on far your order has proceeded.
But if you placed an order that can only be exchanged with any other product before shipping. You can contact us at 'firstname.lastname@example.org' for any requests and we’ll try our best to accommodate you. Find out more on our refund and shipping policies page on the website.
Are HUEMN products here authentic?
Any HUEMN products bought from our official e-shop come labeled, directly from the studios of HUEMN and are 100% authentic, curated by our in-house team.
How do I acquire sold-out or older limited-edition items?
HUEMN products are produced in limited quantities and are only available with us until sold out. Sometimes, we do second or third editions on request and restock some styles. However, once a product is sold out we cannot guarantee a re-stock.
How do I know if the limited edition HUEMN product I bought from a re-seller is authentic?
We cannot guarantee authenticity or pricing unless you bought directly from us or our retail partners. You can always write us to check.
How do I keep track of new drops?
We try to curate the best of HUEMN products for our e-shop, often. Do register with us so you can get the insider scoop on everything we’re doing and follow us on IG @_huemn
I have more questions!
If we haven’t covered your concern yet, do reach out to us at email@example.com.
If you have any purchase-related queries, you can WhatsApp at #9650491253. Our sales team will solve your query as soon as possible.
It will be our pleasure to assist you on your purchase.